WiFi issues
The product is awesome. The support team needs some training on WiFi connections. The Dream sock only operates on a 2.4GHz WiFi which they are very adamant about. However it will only operate on a WPA network. It will not pick up or connect to a network operating on WPA2/WPA3, which most newer routers are set to operate on. That being said I only figured this out by manually reconfiguring the WiFi router myself in a last ditch effort to get our new sock to connect. Not one support document or support team member mentioned this. I hope this helps any new customers with connectivity issues.
