We strive to ensure you are satisfied with your purchase, but if that is not the case, please see the following details regarding our return policy:

We accept returns within 30 calendar days from the order delivery date

To receive a full refund, items must be unused and repacked appropriately with all accessory parts and documentation in original packaging

We CANNOT accept returns for used products as safety is the top priority for our employees. The used product presents an exposure risk of contaminated material to our staff, and returns will not be accepted if there is any sign of product usage or contamination.
To initiate a return, please email Baby Bunting Customer Service team
You will need your order number to complete your refund request. If your return is accepted, you will receive a return shipping label, as well as instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted.
Once your item is received and inspected, your return will be processed, and a refund will be issued within 5 to 10 business days.
Please note that return shipment for your order will be free of charge, but original order shipping costs (i.e. express shipping) will not be refunded.

Warranty

Dr. Noze Best offers a 6-month limited warranty on our products. If your Dr. Noze Best product appears to be defective or malfunctioning, even if outside of the warranty window, please reach out to Baby Bunting Customer Service team so we can help make things right. Customer satisfaction is our top priority.